Our Policies

Swahira respects your privacy. We collect only the information necessary to communicate with you, deliver our services, and improve our website. Personal data such as names, email addresses, and project-related details are used strictly for business purposes and are never sold or shared with third parties except where required by law or with your explicit consent.

By using Swahira's website and services, you agree to comply with our terms. All services are provided based on mutually agreed project scope, timelines, and deliverables. Any misuse of our website, content, or services may result in restricted access or termination of service.

All code, designs, documentation, and digital assets developed by Swahira remain our intellectual property until full payment is received. Upon completion and settlement, ownership is transferred to the client unless otherwise stated in a written agreement. Swahira retains the right to showcase completed work in its portfolio unless restricted by a confidentiality agreement.

We treat all client information, business data, and project materials as confidential. Swahira does not disclose client information to third parties without permission. Confidentiality obligations remain in effect even after project completion.

Project payments are based on agreed milestones or fixed pricing. Advance payment may be required before project initiation. Delays in payment may result in paused work or delayed delivery. All invoices must be settled within the agreed timeframe.

Each project includes a defined number of revisions based on the agreed scope. Requests outside the original scope may require additional time and cost. Any changes will be communicated clearly before implementation.

Post-delivery support is provided for a limited period to address bugs or technical issues related to the delivered work. Ongoing maintenance, updates, or feature enhancements require a separate support agreement.

Project timelines are estimates and depend on timely input, feedback, and approvals from the client. Delays in communication may impact delivery schedules. Swahira is not responsible for delays caused by third-party services or client-side dependencies.

Payments made for completed work or consumed project hours are non-refundable. In case of project cancellation, charges will apply for work completed up to the cancellation date.

Swahira does not support or develop solutions that promote illegal activities, hate content, malware, or unethical practices. We reserve the right to refuse projects that conflict with our values or legal standards.

All official communication regarding projects should be conducted through approved channels such as email or project management tools. This ensures clarity, traceability, and timely responses.